Privacy Policy

Who we are

Our website address is: https://www.littlero.org.

Privacy Policy – In A Nutshell

1. Only people who have explicitly and freely opted in receive our newsletter, we never used pre-checked sign-in boxes and our standard sign-up is via double opt-in.

2. For most of you we only hold your email address as well as the IP address through which you signed up for the newsletter; for some of you we also hold your first and/or last name and a telephone number. We have no personal information on you beyond that.

3. Your data is safely stored and has never, nor will it ever, be shared with any third parties. The data is held on the servers of Send In Blue who we use as our marketing platform.

4. Your data will only be used for the original purpose of receiving our newsletter and info-shots and won’t be used for anything else.

5. All our newsletters have always included and will continue to include, an unsubscribe button through which you can opt-out at any point. You can also email us if you wish to be removed from our mailing list.

If you have any further questions please don’t hesitate to get in touch at support@littlero.org

Long version

What personal data we collect and why we collect it.

1. Contact Information

We are trauma specialists committed to providing support and information while respecting your privacy and communication preferences. Our privacy policy outlines how we handle your data responsibly.

For inquiries under the Data Protection Act 1998, the data controller is imjussayin. To ask about your data or this Privacy Policy:

Email: admin@kairosgeneration.com

2. Information We Collect

2.1 Types of Data Collected
We collect:

  • Personal Information: Name, email address, phone number, and address.
  • Payment Information: Credit/debit card details (if applicable).
  • Technical Data: IP address, location, browser type, referral source, visit duration, and page views.

2.2 Purpose of Data Collection
Data is collected to:

  • Provide Services: Manage subscriptions, process payments, and deliver services.
  • Communicate Updates: Send information about support groups, research, fundraising, events, workshops, and training.
  • Improve Our Site: Enhance usability and performance.

2.3 How We Collect Data

  • Directly: From forms, subscriptions, comments, or correspondence.
  • Automatically: Via cookies and analytics tools.

3. Use of Your Information

3.1 Primary Uses

3.1.1 Sensitive Communication
As experts in trauma support, we are dedicated to handling your information with the utmost care and respect. Our communication practices are designed to be sensitive and supportive, aligning with our mission to aid in help, hope, and healing.

3.2 No Spam Assurance
We are committed to complying with anti-spam laws and ensuring that all communications are relevant and requested. You will not receive unsolicited marketing messages from us, and you can opt out of any communications at any time.

  • Service Delivery: Manage subscriptions and transactions, and provide support.
  • Communication: Send updates and newsletters.
  • Site Improvement: Analyse performance to enhance the site.

3.3 Marketing and Updates
Emails will be used for:

  • News and Updates: About our activities and services.
  • Surveys: To gather feedback.

4. Data Sharing

4.1 With Third Parties

  • Email Providers: Brevo (formerly Sendinblue) and Mailchimp for managing communications. You can unsubscribe directly through them.
  • Service Providers: For payments and site maintenance.

4.2 Legal and Compliance
Disclosures may be made for legal requirements or to enforce our rights.

5. Cookies

5.1 Purpose of Cookies
Cookies help:

  • Enhance Functionality: Remember preferences.
  • Analyse Performance: Track usage for improvement.

5.2 Managing Cookies
You can manage cookies through browser settings. Disabling cookies may impact site functionality.

6. Third-Party Sites

6.1 External Links
We are not responsible for privacy practices of other sites. Review their policies.

7. Security and Data Retention

7.1 Data Security
We protect your data with secure servers and encryption.

7.2 Data Retention
Data is retained as long as necessary or required by law.

8. International Data Transfers

8.1 Transfer and Processing
Data may be transferred outside the European Economic Area (EEA). By providing data, you consent to this transfer.

9. Your Rights

9.1 Access and Control
You can:

  • Access: View your data.
  • Correct: Update inaccuracies.
  • Delete: Request deletion where applicable.
  • Unsubscribe: Opt-out of communications.

9.2 Request Submission
Contact us at admin@kairosgenerationc.om to exercise your rights. A fee may apply for data access.

10. Changes to This Privacy Policy

Updates may be made. Check periodically for changes.

11. Comments and Media

11.1 Comments
Comments may include IP addresses and browser information to detect spam.

11.2 Media
Avoid uploading images with location data. Visitors can extract such data from images.

12. Embedded Content

Embedded content from other sites behaves as if you visited those sites. They may track your interactions.

13. Data Retention

Comments and metadata are retained indefinitely for moderation. Registered users’ data can be managed by them.

14. Data Export and Erasure

Request data export or deletion. Some data may be retained for legal purposes.

15. Automated Spam Detection

Comments may be checked by automated services.